Frequently Asked Questions

Everything you need to know about your Vue beauty journey.

Are Vue products cruelty-free and vegan?

Yes, all Vue products are 100% cruelty-free and vegan. We never test on animals, and we ensure our suppliers adhere to the same ethical standards.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your glow-up essentials sooner.

What is your return policy for opened skincare?

We want you to love your skin. If you are not satisfied with a product, you can return it within 30 days of purchase, even if it has been opened and lightly used.

Do you offer international shipping?

Currently, Vue ships to the United States, Canada, and the UK. We are working hard to bring our beauty collections to more countries very soon.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.